Your data, treated like a critical asset.

RELANSA S.A. (Representaciones Landaeta), with head office in Caracas and regional office in Puerto Ordaz, Venezuela, is responsible for the processing of personal data collected through this website.

For any matter related to your data you may write to lmedina@relansa.com.ve.

Data you voluntarily provide through the contact form: name, company, email address, industry sector and the content of your message.

Basic technical browsing data: browser type, pages visited and aggregated usage metrics, collected through cookies and similar technologies described below.

We do not collect sensitive data, we do not profile individuals, and this site is not directed at minors.

To answer your commercial or technical inquiry and follow up on any professional relationship deriving from it.

To understand, in aggregate and anonymous form, how the site is used and to improve it.

We never sell, rent or transfer your data to third parties for advertising purposes. Period.

With the represented manufacturer (for example, thyssenkrupp, Linde or Metal 7) only when your inquiry requires technical involvement or a factory quotation — and only as strictly necessary to address it.

With infrastructure providers that run this site (hosting and content delivery), under agreements limiting data use to the provision of the service.

With authorities, only where a legal obligation so requires.

We use essential cookies (required for the site to work, such as remembering your language and your cookie preference) and optional analytics cookies (aggregated usage metrics).

Analytics only activate if you accept them in the cookie notice. You can change your mind at any time by clearing your browser cookies.

Inquiry data is kept while an active or potential commercial relationship exists, and is deleted when no longer necessary for that purpose.

You may request access, rectification, update or deletion of your personal data at any time, in accordance with Article 28 of the Constitution of the Bolivarian Republic of Venezuela (habeas data) and the international best practices we follow as partners of European and North American manufacturers.

An email to lmedina@relansa.com.ve with your request is enough. We answer — an engineer, not a bot.

We apply reasonable technical and organizational measures to protect your data: encryption in transit (HTTPS), restricted access and the compliance standards required by our TRACE International certification.

If this policy changes, we will publish the updated version on this page with its new effective date. Effective: June 2026.